Job Description

About The Firm

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A top insurance company located in Sydney’s CBD.

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This company achieved consistent profitable growth by offering innovative risk management solutions. Its customer-centric focus and financial stability make it a trusted choice for individuals and businesses seeking comprehensive coverage and reliable claims management.

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About The Role:

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- Evaluating insurance claims promptly and accurately.
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- Communicating effectively with clients, brokers, and internal teams.
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- Investigating claims by gathering necessary information and conducting interviews.
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- Analysing policy coverage and determining claim eligibility.
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- Negotiating settlements and handling disputes professionally.
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- Maintaining detailed records and documentation for each claim.
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- Collaborating with legal and compliance teams to ensure regulatory compliance.
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- Providing exceptional customer service throughout the claims process.
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Skills & Experience:

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- At least 2 years experience in claims insurance role
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- Strong analytical and problem-solving skills with attention to detail.
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- Excellent communication and interpersonal abilities.
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- Ability to work independently and collaboratively in a fast-paced environment.
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- Knowledge of insurance policies, procedures, and regulatory requirements.
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Benefits & Perks:

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- Competitive salary package ($85,000 - $100,000 depending on experience)
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- Quick Career progression to Senior Claims Consultant
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- Exposure to a wide network of professionals and potential clients, fostering valuable professional connections.
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- Good level of flexibility - implemented a work-from-home policy whereby staff have the option of 3 days from home.
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- Monthly external training plus regular office sessions & catch-ups
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- Social setting and numerous staff events / Weekly lunch group exercise classes and social events.
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How To Apply:

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If you believe you are a strong candidate for this role, please submit your CV to or call

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📌 Claims Consultant (Sydney)
🏢 Edward Jacobs AU
📍 Sydney