We are seeking an Allied Health Administrator/Receptionist 2IC to join our administration team at Serene Psychological Service in Sunbury, Victoria. The successful applicant will play a crucial role in providing exceptional customer service and administrative support within our busy practice, whilst supporting the Office Manager and Practice Owner on a day to day basis.
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Duties of this role include but are not limited to;
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Greeting and welcoming clients in a friendly and professional manner
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Answering and directing incoming phone calls and email enquires
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Scheduling appointments and managing the clinic's calendar
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Maintaining up-to-date client records and files
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Providing support to the clinical team
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Assisting with various administrative tasks, such as data entry, file management, and general office duties
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Assisting with debtors/creditors
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Staff and room rostering
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Ordering supplies and scheduling maintenance
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What we're looking for
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Minimum of 2 years experience working in a Receptionist or Administration role in a healthcare or skilled services environment
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Excellent communication and interpersonal skills, with the ability to provide a high level of customer service
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Strong organisational skills and attention to detail
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Proficiency in using office equipment and software, such as Microsoft Office and Halaxy
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A friendly, efficient and professional demeanour with an ability to take initiative and support co-workers in a positive manner
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Ability to maintain confidentiality and comply with relevant regulations and policies
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Flexible and have the ability to work in a fast paced environment
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Approachable, reliable and dependable
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About the position
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Permanent Part-Time Position 32 hours per week with a view to increase to full-time
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Mondays to Fridays
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Hours may vary between 7.30am to 6.30pm Mondays to Thursdays and 7.30am to 4.30pm on Fridays. Some flexibility to cover annual leave and sick leave is also required.
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Wage: Health Professionals and Support Services Award (MA00027)
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📌 Senior Allied Health Administrator/Receptionist 2IC (Melbourne)
🏢 Serene Psychological Service
📍 Melbourne
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