Job Description

Uphire is a fast paced, high achieving business and we are seeking a customer service driven Hire Controller to join our team in Pinkenba - Queensland.

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Uphire specialises in the hire of Elevating Work Platforms, Materials Handling and Traffic Management Equipment, operating in Sydney and Brisbane.

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As the face and voice of our business, our operations team works closely together to manage the day to day servicing of our extensive customer base. This is a fantastic opportunity for the right candidate to become part of the dynamic hire industry and the Uphire family.

Hire Controller / Operations – QLD n

Uphire is a quick paced, high achieving business and we are seeking a customer service driven Hire Controller to join our team in Pinkenba - Queensland.

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Uphire specialises in the hire of Elevating Work Platforms, Materials Handling and Traffic Management Equipment, operating in Sydney and Brisbane.

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As the face and voice of our business, our operations team works closely together to manage the day to day servicing of our extensive customer base. This is a fantastic opportunity for the right candidate to become part of the dynamic hire industry and the Uphire family.

The successful candidate will be responsible for: n

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Providing outstanding customer service – answering calls, emails and responding to customer requirements

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Managing daily hire control and operational procedures

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Processing hire contracts and managing equipment availability using hire software Baseplan

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Allocating equipment and coordinating deliveries and collections

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Assisting with stocktake and maintaining accurate yard and fleet records

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Liaising with transport providers regarding truck and driver allocation

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Liaising with the service/workshop team regarding fleet maintenance and repairs

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Managing hire paperwork, extensions, off-hires and damages

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Being an integral part of the operational performance of the business

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The successful candidate will have: nn
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Excellent customer service and communication skills

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Strong attention to detail and accuracy

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Experience with computer systems, including hire industry software."

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The ability to work independently and manage multiple tasks

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Experience in a similar hire, operations, logistics or administration role (highly regarded)

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Baseplan experience (highly regarded but not essential)

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If you are organised, customer-focused and enjoy working in a fast-paced operational environment, we would love to hear from you.

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📌 Hire Controller (Brisbane)
🏢 Uphire
📍 Brisbane