Senior Problem Manager -- AI-Driven ITSM Leader (Sydney)

Senior Problem Manager -- AI-Driven ITSM Leader (Sydney)

14 Oct
|
Servicenow
|
Sydney

14 Oct

Servicenow

Sydney

Job Description

ServiceNow in Sydney is seeking an experienced Problem Manager to work with Development, Infrastructure and Customer Support to manage known errors, mitigate impact, and drive remediation.

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You will drive root cause investigations, collaborate with cross-functional teams to resolve customer issues, and oversee prioritization and execution of remediation. You’ll develop process improvements and contribute to data reporting, leading a culture of teamwork.

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📌 Senior Problem Manager -- AI-Driven ITSM Leader (Sydney)
🏢 Servicenow
📍 Sydney

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