Job Description

Casual, Experienced Gaming Attendant - Crossroads Hotel

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Crossroads Hotel, Casula, is a premier entertainment destination since 1833 and is part of the Sonnel Hospitality group. Offering guests a first class gaming experience alongside great food, drinks, and atmosphere.

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We're on the hunt for an experienced Gaming Attendant who knows how to keep the energy up, deliver outstanding customer service, and run a smooth, well presented gaming floor.

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Explore your career at Sonnel to discover your dream job and work in a leading hospitality Venue. This is a fantastic chance to join a Sydney based hotel group which encourages career growth opportunities across our venues.

What you'll be doing n

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- Greeting and serving customers in a friendly and professional manner
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- Adhering to all relevant licensing laws and regulations
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- Working collaboratively with the wider hospitality team to ensure a positive customer experience
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- Delivering outstanding customer service at all times
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- Performing basic maintenance and service on poker machines
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- Handling cash transactions accurately and responsibly
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- Responding to guest enquiries and resolving issues on the gaming floor
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- Maintaining cleanliness and hygiene across the venue
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What we're looking for nn
- Current Valid RSA/RCG/ARCG/TAB Compliance certificates
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- Strong customer service skills are essential coupled with a fun and outgoing personality.
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- Adaptable availabilities as there will be varying shifts each week
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- Experienced in tab and keno operations
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- Gaming service and knowledge of gaming machines
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- Minimum 1 - 2 years' experience working in Gaming in hospitality/pubs and clubs
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- TAB certified (valid tab compliance and tab basics certificates)
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- Experience is highly regarded but willing to train the right candidate
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- Applicants must have full working rights with no restrictions.
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What we offer nn
- Free staff parking on site
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- Employee discounted meals
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Please note that this role requires a National Police Check to be conducted by Sonnel Hospitality

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📌 Gaming Supervisor - Crossroads Hotel (Sydney)
🏢 Sonnel Hospitality group
📍 Sydney