Parliamentary Counsel’s Office in Sydney seeks an IT Service Delivery Leader to oversee the ICT Service Desk, End-User Support, Network and Application Support, ensuring SLAs are met. Responsibilities include ticketing workflow, incident resolution, and continuous service improvements. The role expects on-call duties and potential overtime to support ICT rollouts in a large government workplace.n
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📌 Senior IT Service Delivery Lead (Sydney)
🏢 ParlIamentary Counsel's Office
📍 Sydney
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