Job Description

Summary:

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The Business Development Associate plays a crucial role in driving growth and expanding our client base within the IT sector. Based in Brisbane, Queensland, this permanent full-time position involves identifying new business opportunities, nurturing client relationships, and collaborating with cross-functional teams to enhance our service offerings. The ideal candidate will contribute to the overall success of the organisation by leveraging their skills in market analysis and client engagement.

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Responsibilities:

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- Build and maintain relationships with prospective and existing clients.
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- Identify new business opportunities through market research, networking, and lead generation activities.
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- Qualify leads and respond to inbound enquiries, converting interest into sales opportunities.
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- Support the sales process by preparing proposals, presentations, quotations, and contracts.
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- Conduct outreach via phone, email, and virtual meetings to engage prospects and customers
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- Manage and update customer information and interactions in the CRM system.
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- Develop and maintain strong customer relationships, ensuring high levels of satisfaction.
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- Identify upsell and cross-sell opportunities within existing accounts.
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- Work closely with Sales, Marketing, Product, and Consulting teams to deliver tailored customer solutions.
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- Provide customers with relevant industry insights and recommendations.
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- Monitor market trends, competitor activity, and customer needs to identify growth opportunities.
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- Attend industry events, webinars, and conferences to promote the business and build networks.
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- Track,



analyse, and report on sales performance and key metrics.
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- Support marketing campaigns, events, and other business development initiatives.
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- Assist management and senior staff throughout the consulting and project delivery lifecycle to ensure successful client outcomes.
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Pre-requisites:

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- Proven experience in inside sales, telesales, or customer service, ideally within the technology, supply chain, or professional services sectors.
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- Strong verbal and written communication skills, with the ability to build rapport and trust with diverse stakeholders.
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- Proficiency in using CRM platforms (e.g., Salesforce) and the Microsoft Office Suite for data management and reporting.
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- Highly self-motivated and goal-oriented, with a proven ability to work both independently and collaboratively within a team.
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- Knowledge or experience in supply chain management, logistics, or business spend management is highly advantageous.
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- Analytical mindset with the ability to interpret market data and make data-driven decisions.
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- Knowledge in and experience with our partners IT systems.
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Qualifications:

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- Bachelor's degree in Business, Marketing, or a related field.
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- Minimum of 3 years of experience in business development or sales, preferably in the IT industry.
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- Solid communication and interpersonal skills.
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- Proficient in Microsoft Office Suite and CRM software.
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- Ability to work independently and as part of a team.
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- Excellent analytical and problem-solving skills.
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- A proactive approach to identifying and addressing client needs.
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📌 Business Development Associate (Petrie Terrace)
🏢 FourPL Pty
📍 Petrie Terrace