As Practice Manager, you will be responsible for the overall operational management of the practice, ensuring the clinic runs efficiently while maintaining a high standard of patient care and service.
Key responsibilities n
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- Managing the day-to-day operations of the practice
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- Leading, supporting and managing the practice team
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- Staff rostering, performance management and recruitment
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- Overseeing patient bookings, recalls and patient flow
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- Managing billing, Medicare, private health and accounts processes
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- Monitoring practice financial performance and reporting
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- Ensuring compliance with relevant healthcare, privacy and workplace requirements
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- Developing and maintaining efficient practice systems and processes
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- Managing suppliers, equipment and practice facilities
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- Working closely with ophthalmologists and clinical staff
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About you n
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- Has proven experience as a Practice Manager,
ideally within a medical or specialist practice
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- Has strong leadership and people-management skills
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- Is highly organised with excellent attention to detail
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- Is confident managing the financial and operational aspects of a practice
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- Has excellent communication and interpersonal skills
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- Can confidently deal with challenging situations in a qualified and calm manner
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- Is proactive, solutions-focused and able to work independently
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- Has a genuine commitment to providing an exceptional patient experience
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- Understands the importance of confidentiality, compliance and professionalism
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About us n
We are a busy and well-established ophthalmology practice on the Mornington Peninsula.