Job Description

We're looking for an experienced Medical Receptionist to join our team in a busy specialist paediatric practice.

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This is an opportunity for someone who enjoys working with people and understands the importance of providing a warm, reassuring and professional experience for children, families and clinicians.

About the Role n

You'll be responsible for providing an efficient and welcoming reception service and ensuring the smooth flow of patients through the practice.

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The role includes face-to-face reception, telephone and email enquiries, appointment management, patient billing and maintaining accurate patient records.

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You'll also work closely with clinicians and the administration team, using initiative and problem-solving skills to ensure patients receive excellent service.

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The role will see you working 3 days, Tuesdays and Fridays being essential then either a Monday or Thursday.

Key Responsibilities n

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- Provide a warm, skilled and patient-focused reception service.
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- Manage appointments, telephone and email enquiries.
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- Register new patients and maintain accurate patient records.
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- Process patient billing, invoices, payments and receipts.
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- Assist with outstanding patient accounts and hospital billing.
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- Scan and file referrals, correspondence and results.
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- Liaise with clinicians regarding patient enquiries and results.
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- Follow practice policies, privacy and confidentiality requirements.
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- Contribute positively to a cooperative and supportive team environment.
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About You You'll bring: nn
- Previous experience in a face-to-face reception role.
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- Excellent communication and customer service skills.
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- Strong computer skills and attention to detail. Experience using Genie will be beneficial.
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- The ability to prioritise and manage multiple tasks.
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- The ability to work calmly under pressure and use initiative.
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- The ability to work independently while being a strong team member.
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- A professional, caring and patient-focused approach.
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Why Join Us? n

This is an opportunity to join a well-established specialist paediatric practice where teamwork, professionalism and exceptional patient care are at the heart of everything we do.

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You'll be part of a supportive team where your contribution matters and where you can make a genuine difference to the experience of children and their families.

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If you're looking for a role where you can use your reception and administration skills while working in a caring and professional environment, we'd love to hear from you.

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📌 Medical Receptionist (Sydney)
🏢 Simplerecruit
📍 Sydney