Job Description

AO5 Business Support Officer (Media and Communications) n

Troocoo Government are currently partnering with a Queensland Government client to recruit an experienced AO5 Business Support Officer with a background in media, communications or public relations to join a high-profile team based in Brisbane CBD.

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This opportunity will see you working closely with a small, dedicated Media and Communications team, providing critical administrative, operational and communications support within a highly sensitive and rapid-paced government environment.

The Role n

As the AO5 Business Support Officer, you will play an important role in supporting the coordination of media activities, managing sensitive communications and ensuring information is handled accurately, professionally and confidentially.

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Working alongside a small Media and Communications team of three, while forming part of a broader business support function, you will be responsible for:

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- Monitoring and managing a dedicated media inbox, responding to enquiries and coordinating correspondence from journalists and media outlets.
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- Liaising professionally with journalists, media representatives and internal stakeholders to facilitate timely and accurate communication.
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- Coordinating media logistics, including journalist attendance, camera arrangements and media access to proceedings.
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- Supporting the preparation, review and controlled distribution of media statements, correspondence and other communications materials.
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- Ensuring sensitive and confidential information is managed appropriately, with careful consideration given to approval processes and information release protocols.
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- Maintaining accurate records of media enquiries, correspondence and communications activities.
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- Providing administrative and operational support to the broader team, including coordinating competing priorities and responding to time-sensitive requests.
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- Exercising sound judgement and discretion when managing communications within a highly sensitive and politically complex environment.
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About You n

To be considered a competitive applicant for the AO5 Business Support Officer position, you will ideally demonstrate the following:

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- Current university students and recent graduates in Media, Communications, Public Relations, Journalism or a related discipline are strongly encouraged to apply, provided they can commit to full-time working hours.
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- Previous experience or exposure to media, communications, public relations or stakeholder engagement will be highly regarded but is not essential.
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- An understanding of media operations, including working with journalists, media outlets and managing media enquiries.
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- Strong written and verbal communication skills, with the confidence to engage professionally with a diverse range of stakeholders.
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- Exceptional attention to detail, discretion and sound judgement when handling sensitive or confidential information.Excellent organisational skills and the ability to manage competing priorities in a fast-paced environment.
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- Demonstrated reliability, professionalism and accountability , with a proactive and adaptable approach to work.
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- Ability to return a clear Criminal History Check.
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What’s on Offer? nn
- Opportunity to support a significant and high-profile Queensland Government initiative.
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- Work closely with an experienced Media and Communications team.
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- Exposure to complex stakeholder engagement, media coordination and sensitive government communications.
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- Brisbane CBD location (no working from home)
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- Opportunity to further develop your experience within a unique and dynamic public sector environment.
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If you have a background in administration and media or communications, exceptional attention to detail and thrive in an environment where professionalism, discretion and reliability are essential, we would love to hear from you!

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Please note only shortlisted candidates will be contacted at this stage.

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📌 Business Support Officer (Media and Communications) (Brisbane)
🏢 Troocoo Pty
📍 Brisbane