Job Description

Medical Receptionist – Psychology Practice Medical Receptionist – Psychology Practice n

2 weeks ago Be among the first 25 applicants

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Medical Receptionist – Psychology Practice

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Full-time | Collingwood VIC | Must have Allied Health or Medical Reception Experience

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Join The Mind Room – A Leading Psychology Practice in Melbourne!

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We are looking for an experienced medical or allied health receptionist to be the welcoming face of our psychology practice. If you thrive in a busy healthcare setting, have experience with Medicare billing and practice management software, and live within a reasonable commute to Collingwood, we want to hear from you!

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Location: Collingwood, Victoria

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Salary: $27.17 - $29.60/hour based on experience, plus super and annual leave loading, with additional support for professional development; Level 4-6‘Support Services Employee’ under the Health Professionals and Support Services Award (MA )

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Why Join The Mind Room?

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- Work in a values-driven psychology practice making a real impact
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- Be part of a supportive and professional team
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- Career growth in clinic operations & client services
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- Enjoy a excellent workplace culture in a modern Collingwood clinic
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About the Role

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As our Medical Receptionist, you will be the first point of contact for our clients and play a crucial role in ensuring smooth clinic operations.

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Your Responsibilities:

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- Front Desk & Client Support – Greet clients, answer inquiries, and create a welcoming environment.
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- Appointment Management – Schedule and coordinate bookings efficiently.
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- Medicare & Billing Administration – Process payments, Medicare rebates, and private health claims.
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- Clinic Support – Work closely with psychologists and the operations team.
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The full job description is available here > tmrfohmay2025

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Who We’re Looking For

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- 2+ years of experience in medical, psychology, or allied health reception
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- 4+ years of client services experience
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- Strong knowledge of Medicare, private health billing, and appointment scheduling
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- Proficiency in practice management software (Halaxy experience a bonus)
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- Highly organised with excellent communication and multitasking skills
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- Resides within Melbourne’s inner suburbs and can reliably commute to Collingwood
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- Availability for rotating early/late shifts & occasional Saturdays
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Bonus Points For:

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- Experience in a psychology, physiotherapy, or GP practice
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- Knowledge of venue coordination and operations
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- Accounts receivable experience
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How to Apply

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Send your resume + cover letter with the subject line Operations Officer - Front of House outlining your allied health experience to

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- Applications reviewed as received, final deadline: 30-May-25 (we reserve the right to close the selection process at any time)
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- Only applicants with the right to work in Australia will be considered.
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- As part of our commitment to thorough HR practices, we will notify all applicants of the outcome of their application.
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Seniority level nn
- Seniority level Mid-Senior level
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Employment type nn
- Employment type Full-time
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Job function nn
- Job function Health Care Provider
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- Industries Health, Wellness & Fitness
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Referrals increase your chances of interviewing at The Mind Room by 2x

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📌 Medical Receptionist - Psychology Practice (City of Yarra)
🏢 The Mind Room
📍 City of Yarra