City FM Australia is seeking a Customer Service Advisor for the Critical Incident Desk. This permanent part-time role covers a weekend shift from 1:30 pm to 9:30 pm, with two days per week of work-from-home flexibility.
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The team lies within a contemporary facility offering on-site parking and access to an extensive learning and development program. You will handle high volumes of calls, manage incidents, and ensure processes align with managers’ requirements while delivering exceptional customer