Dental Members International is dedicated to supporting patients travelling abroad for dental treatment, to our partner clinics in South Korea. We're looking for an experienced Patient Coordinator to join us.
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This is a varied, patient centred role for someone who's confident discussing treatment plans, finance, and treatment options, and who thrives on organising the details that make a patient's journey smooth from first enquiry to treatment day.
About the Role n
You’ll be the key point of contact for patients considering dental treatment overseas, coordinating everything from initial enquiry through to travel and financing arrangements. Day to day, you’ll be:
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- Discussing proposed dental treatment plans, costs, and options with patients confidently and clearly
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- Preparing and coordinating international travel quotations, including trips to our partner clinics in South Korea
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- Managing financial applications and payment arrangements for patients
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- Making outbound calls to prospective and existing patients
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- Working closely with a dedicated team supporting patients in Australia and South Korea
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- Managing data base and record keeping
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- Liaising between patients, clinical teams, and travel/finance partners
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What We’re Looking For nn
- Confidence and clarity when talking to patients about treatment and financing options
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- Proficient with computers and comfortable learning new software; experience with Praktika highly regarded
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- Quick learner with strong problem-solving skills
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- Strong organisational skills and attention to detail
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- Comfortable with outbound calling and proactive patient follow-up
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- A team player who’s excited about their role and looks for ways to contribute positively
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- Previous experience in patient coordination, dental reception role is highly regarded
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What’s on Offer nn
- Full-time, office-based role
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- 9-day fortnight (enjoy every second Friday off)
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- The chance to be part of a innovative and outcomes focussed team
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- Supportive, collaborative work environment
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If you’re passionate about patient care and want to help people access life-changing dental treatment with confidence and ease, we’d love to hear from you.
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📌 International Patient Coordinator (Brisbane)
🏢 Dental Members Australia Pty
📍 Brisbane
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