As our Membership Sales Consultant, you will be responsible for results, inspiring your community to exercise, growing the membership base of your club, nurturing leads and ensuring a strong team setting where the club and its members thrive.
Key responsibilities n
Handling incoming calls and lead enquiries, booking them in for club tours
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Taking prospects through a needs analysis and club tour, providing membership options to help them start their fitness journey
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Reaching monthly membership sales and retention targets
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Following and implementing the brand sales and service strategies
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Using the brand tools, scripts and procedures to build consistency and effectiveness
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Using the brand CRM system to manage communication of client connections
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Encouraging referrals and community lead generation activities
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Building relationships with clients through the delivery of customer service
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Networking with local business to create awareness and generate leads
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Converting leads to members and make an impact on the club's membership base growth targets
About you n
Minimum 12 months proven experience with face-to-face sales
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Outstanding interpersonal skills and the ability to connect and build strong relationships quickly
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Can work towards targets with enthusiasm
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Enthusiastic sales focus; able to identify sales,
service and marketing opportunities
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Passionate about women's health and fitness
Available to work across a range of early mornings, evenings and some weekends n
Ability to self-manage and achieve with minimum direction
About us n
At Fernwood we believe in a balanced lifestyle that includes an abundance of nourishment, exercise, wellness, good friends, and self-love. We're the leaders in women's health and fitness and have been since 1989. From one small club in Bendigo, Victoria, we have grown to 74 clubs Australia-wide, plus in-club and online programs dedicated to empowering women to shine in all aspects of their lives. Fernwood is a multi-award-winning brand, awarded People's Choice Brand of the Year, Employer of Choice National award winner, featuring in the Top Franchise top 10 and recently Most Innovative & Best Technology Integration award winner.
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Attractive salary and sales incentives – earning potential is uncapped
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Specialised training and support, and ongoing coaching
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Free club membership, access to the club to boost your healthy lifestyle, and discounted services
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Long-term career opportunities – internal promotions are encouraged within our network
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Recognition of your skills, and coaching for your new role