Job Description

Project Order Coordinator Customer Service n

Bundaberg Sugar Ltd, the iconic Queensland Company with over 130 years of experience in the sugar industry, is looking to appoint a Customer Service Coordinator located at Spring Hill, Brisbane.

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At Bundaberg Sugar, we pride ourselves in delivering outstanding customer service and creating lasting relationships with our clients. We are looking for a dedicated and friendly Customer Service Coordinator to join our energetic team.

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About the Role

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As a Customer Service Coordinator, you will play a crucial role in ensuring the smooth operation of our office and providing excellent service to our clients. This is an office-based position involving various responsibilities, including order entry, phone support, order tracking, and general office duties.

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This position is available on a permanent full-time basis; we are also open to considering part-time arrangements for the right candidate.

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Key Responsibilities

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- Accurately process and enter customer orders into our system.
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- Handle incoming calls from clients and address their inquiries promptly and professionally.




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- Proactively follow up on orders to obtain estimated time of arrivals and provide updates to clients.
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- Confirm the receipt of orders and ensure accurate documentation.
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- Address customer inquiries and provide information about products or services.
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- Assist with various office tasks to contribute to the overall efficiency of the workplace.
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About You

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- Previous experience in a customer service or administrative role is preferred.
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- Solid communication and interpersonal skills.
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- Excellent organisational and multitasking abilities.
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- Proficiency in using office software and systems.
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Why Join Us?

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- Work with a reputable Australian brand.
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- Supportive and collaborative team environment.
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- Convenient Spring Hill location.
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We are an equal opportunity employer and welcome applications from all backgrounds. All employees are valued, and we are committed to an equal employment opportunity workplace.

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📌 Project & Order Coordinator - Customer Service (City of Gold Coast)
🏢 Excel Recruitment
📍 City of Gold Coast