Job Description

Department of Transport and Main Roads QLD – Buderim QLD

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TMR are seeking a dedicated AO3 Operations Support Officer in Buderim to deliver on our vision of Connected communities in a sustainable, thriving, and inclusive Queensland. This opportunity is available from 16 November 2026 to 12 November 2027.

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TMR are seeking a dedicated AO3 Operations Support Officer in Buderim to deliver on our vision of Connected communities in a sustainable, thriving, and inclusive Queensland. This prospect is available from 16 November 2026 to 12 November 2027.

Some of your responsibilities will include: n

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- Working as part of a small team and liaising with a range of stakeholders to ensure the efficient operations of the unit.
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- Delivering frontline customer service including investigating complaints and providing information and advice to customers and stakeholders.
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- Administering a range of passenger transport products, including exercising delegated authority to assess applications and determine outcomes in accordance with relevant legislation, policy and procedures.
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- Supporting the delivery of school transport services, including administering the School Transport Assistance Scheme (STAS).
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- Assisting with performance monitoring of service contracts and accreditations.
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- Maintaining your knowledge and understanding of procedural and legislative guidelines.
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📌 Operations Support Officer (Sunshine Coast)
🏢 Department of Transport & Main Roads QLD
📍 Sunshine Coast