Job Description

Hourly rate + 12% super + 2 days WFH weekly

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City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successfuland sustainable outcomes, on time and on budget for our partners.

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We are nowseekingan energetic, self -motivated individual, withstrong communicationskills to support our team members. This role includes a wide range of responsibilities, which will require an efficient and mature approach, whilst working in a quick paced, dynamic environment.This is a Permanentopportunity working Monday - Friday between 7:00am and 7:00pm.CityFMoffers Work from home two days per week, at the conclusion of a 2 week in office training period.

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Why you want to work for our team:

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- Flexible working arrangements-Work 2 days from her per week!
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- Career progression making use of our extensive learning and development program.
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- Working within a custom designed modern building with free on- site secure parking
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- Discounts Hub with exclusive discounts across major Australian retailers
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Your key responsibilities will include:

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- Lead, mentor,motivateand manageadiverseteam
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- Ensure set targets and KPI’s are achieved
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- Manage day-to-day workload of team members as well as rostering
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- Liaise with internal and external stakeholders
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- Work within a fast-paced contact centre environment that operates24/7
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You willbe requiredtohave/ be:

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- PreviousTeam Leader/Supervisor experience with the ability to lead a team -Essential
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📌 Team Leader - Critical Incident Desk (Melbourne)
🏢 City Facilities Management
📍 Melbourne