Job Description

Medical Receptionist, Dermatology Junction n

Are you passionate about exceptional patient care and excited by the possibilities of technology in healthcare?

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At Dermatology Junction , we’re redefining skin health with cutting-edge solutions like DermScreen , a digital platform for advanced skin cancer checks. As a Medical Receptionist , you’ll play an integral role in our mission to deliver world-class dermatological care while fostering a warm and welcoming environment for our patients.

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We offer a fast-paced, positive, and collaborative work culture where your contributions make a real difference.

Your Key Responsibilities n

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- Provide a warm welcome to patients and manage appointments seamlessly
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- Handle inquiries via phone and email with professionalism and empathy
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- Oversee patient billing processes, including Medicare, DVA, ADF, and Workcover claims, with accuracy
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- Deliver exceptional customer service, including product recommendations and sales
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- Maintain and manage patient records with strict confidentiality
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- Perform administrative duties such as filing, medical typing, data entry,



appointment confirmations, recalls, and more
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- Support DermScreen workflows, introducing patients to the service and coordinating follow-ups
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What We’re Looking For nn
- A service-oriented professional with strong interpersonal and communication skills
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- Highly organised, detail-focused, and capable of managing time effectively
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- A quick learner who thrives in a dynamic, fast-paced environment
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- Proficient in medical software and booking systems
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- Professionally presented with a high level of customer service expertise
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- Team player who can also work independently
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- Full Time or Part Time position depending on the right candidate.
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- Willingness to take on challenges to grow and learn new skills .
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- Experience in dermatology, skincare, or the medical industry
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- Sales experience and a proactive attitude toward patient care
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- Familiarity with tools such as Gentu, Genie, Wix, HPOS/PRODA
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- Typing speed of 50-80 WPM
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📌 Medical Receptionist, Dermatology Junction (Sydney)
🏢 PT Health Care
📍 Sydney