American Express in Sydney is seeking a Customer Service Specialist focused on listening to customers throughout their complaint journey, using all available tools and partnering with teams to determine the right way forward.
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You will stay highly organized, accessible across channels, and contribute as a supportive, high-performing colleague within a large enterprise, helping to improve our customers’ experience with Amex.
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📌 Customer Dispute Advocate & Experience Champion (Sydney)
🏢 American Express
📍 Sydney
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