Job Description

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The Practice Lead - Hybrid Cloud is a senior, multi-disciplinary leadership role responsible for the commercial success, technical excellence and people leadership of Empyrean IT's Hybrid Cloud Practice. This role blends presales and client engagement, hands-on technical delivery and oversight, team leadership and development, and full accountability for growing a profitable, sustainable practice.

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Key responsibilities

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- Act as a trusted technical advisor to clients and the Sales team, supporting the qualification and shaping of Hybrid Cloud opportunities.
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- Lead technical discovery sessions, design workshops and solution presentations that clearly articulate business value.
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- Develop scopes of work, solution architectures, statements of work and commercial proposals in collaboration with Sales and Project Delivery.
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- Build and maintain strong relationships with key vendors (VMware, Microsoft, backup/DR and networking/security partners) to support solution design and commercial outcomes.
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- Represent Empyrean IT credibly in client and industry forums as a subject matter expert in hybrid cloud and infrastructure.
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- Provide technical leadership and quality assurance across all Hybrid Cloud engagements, from design through to delivery and handover.
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- Maintain and evolve reference architectures, standards and best practices across on-premises servers and storage, VMware and Hyper-V, networking, firewalls, backup and disaster recovery, and Azure.
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- Lead,



mentor and develop a team of technical consultants and engineers, fostering a high-performance, collaborative culture.
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- Own the commercial performance of the Hybrid Cloud Practice, including revenue growth, utilisation, margin and profitability targets.
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- Develop and execute a practice growth strategy aligned to Empyrean IT's broader business objectives and market positioning.
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About you

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- Proven experience in a senior technical leadership role within an IT consultancy, managed services provider or similar client-facing environment.
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- Solid hands-on technical proficiency across Azure, on-premises infrastructure, VMware and/or Hyper-V, networking, firewalls and backup/DR.
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- Demonstrated experience in presales, solution design and technical proposal development.
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- Experience leading, mentoring and developing technical teams.
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- Commercial acumen, with experience managing budgets, margin and practice or team profitability.
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- Excellent communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences.
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- A highly driven, self-motivated approach with a genuine desire to build and grow a practice.
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About us

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Empyrean IT is a leading Australian IT consultancy helping mid-market businesses navigate the shift into the Agentic AI Era through modern, secure and well-architected infrastructure and cloud platforms.

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📌 Practice Lead - Hybrid Cloud Practice (Melbourne)
🏢 Empyrean IT
📍 Melbourne