Care Coordinator - Aged Care & Home Care

Dee Why NSW | Permanent, Full-time | Hybrid

$85,000-$95,000 + super | $100k+ potential annual earnings with bonuses

Genuine hybrid flexibility - enjoy a balance of working from home and connecting with your team in the office.
Be rewarded for your contribution - performance bonuses that recognise the difference you make.
A team you'll enjoy being part of - energetic, team-oriented and supportive, with opportunities to keep developing your career.

What's on offer?

You've built your experience in care coordination. Now you're looking for a role that gives you the flexibility, trust and recognition to make the most of it.

Tradewind is recruiting for an opportunity as a Care Coordinator where you're trusted to take ownership, supported by a team that works together and rewarded for your contribution.

Here's what you can look forward to:

- Strong earning potential: $85k-$95k + bonus + super. You'll receive an individual bonus, plus shared team bonuses linked to performance.
- Genuine hybrid working: Split your week between home and the Dee Why office, generally spending three days in the office and 2 from home. Enjoy the independence of working from home while staying connected with your colleagues and clients.
- Development that matters to you: Have a course or training opportunity that would help you grow? You'll be encouraged to discuss relevant professional development with leadership
- A great team environment: Join an energetic, communicative team that shares responsibility, supports one another and values people who follow through on their commitments.

About the opportunity





The organisation supports older Australians to remain independent and receive quality care in their own homes.

As a Care Coordinator, you'll help clients and families navigate their home care services, understand their budgets and ensure their care arrangements run smoothly.

Unlike traditional fixed-caseload models, this team takes a shared approach to managing enquiries and service requests. You'll have the autonomy to take ownership of matters as they arise, working alongside other coordinators, support workers and clinical professionals to see them through to resolution.

It's a role for someone who enjoys variety, can think on their feet and takes pride in delivering a great client experience.

What you'll be doing

- Building trusted relationships with clients and families, responding to enquiries and coordinating services.
- Helping clients navigate their Support at Home budgets, care arrangements and available services.
- Coordinating support workers, schedules and service delivery as client needs change.
- Resolving concerns, escalating clinical matters appropriately and maintaining accurate client records.
- Supporting new client onboarding and contributing to a positive, responsive client experience.

About you





You understand the realities of care coordination. You know that no two days are the same, priorities can change quickly and good communication makes all the difference.

You'll bring:

- Experience in aged care, home care or care coordination, with a sound understanding of client services and care delivery.
- Robust relationship-building and communication skills, with the confidence to manage challenging conversations.
- Initiative, sound judgement and the ability to prioritise independently and follow through on commitments.
- Basic computer skills and the willingness to learn new client management systems.

A current driver's licence, NDIS Worker Screening Clearance and First Aid/CPR certification.
Relevant qualifications are welcomed, although practical experience and demonstrated capability are particularly important.

How to apply

If you're ready for a role that offers flexibility, recognises your contribution and gives you the opportunity to work with a team that genuinely enjoys what they do, we'd love to hear from you.

Click Apply and submit your CV. No cover letter required.

Applications will be reviewed as they are received, with interviews commencing promptly. If you have any questions, you can call Danni on 02 9000 4093 or email [email protected]

Applicants must have Australian working rights and be able to meet the relevant screening and compliance requirements.

Tradewind Australia is committed to equal employment opportunity and welcomes applications from people of all backgrounds.

📌 Care Coordinator - Aged Care & Home Care (New South Wales)
🏢 Tradewind Recruitment
📍 New South Wales