14 Oct
|
Sofitel
|
Sydney
Job Description
- Lead, mentor and inspire the In-Room Dining & Mini Bar team to deliver exceptional service.
- Ensure all guest interactions are seamless, personalised and reflective of Sofitel’s luxury standards.
- Oversee daily operations, including service flow, staffing, menu execution and presentation.
- Create memorable experiences for VIP and high-profile guests, anticipating their needs with warmth and discretion.
- Monitor guest feedback and proactively resolve service opportunities.
- Drive team performance through coaching, development and leading by example.
- Manage Mini Bar stock, inventory, revenue controls and departmental costs.
- Work collaboratively with Culinary, Front Office, Housekeeping and wider F&B; teams.
- Ensure compliance with food safety, hygiene, WHS and hotel standards.
- Identify opportunities to improve guest satisfaction, operational efficiency and commercial performance.
📌 Food and Beverage Supervisor | In Room Dining and Mini Bar (Sydney)
🏢 Sofitel
📍 Sydney