The State Insurance Regulatory Authority (SIRA) is looking for a Senior Scheme Policy & Design Advisor to join the Scheme Design directorate within the Regulatory Strategy & Stewardship division.

- Employment: Ongoing
- Grade: Clerk grade 9/10
- Salary range: $133,348 - $146,945 commensurate with experience, plus superannuation and leave loading
- Location: Role based in Sydney CBD when working in the office

About Us
At SIRA (the State Insurance Regulatory Authority) we regulate motor accidents CTP insurance, workers compensation insurance and the homebuilding compensation scheme in NSW.

This role is in the Scheme Design directorate of the Regulatory Strategy and Stewardship division. A dynamic and interesting team that tackles big picture questions about the future of the NSW statutory insurance schemes. We work across scheme design issues and provide strategic policy advice to the executive.

Understand more about SIRA - here

Your responsibilities will include:

- Undertaking research, analysis and review of complex scheme design issues to develop evidence-based policy options and recommended solutions to resolve problems and mitigate risks.
- Leading the preparation of expert advice and information for stakeholders.
- Communicating with key stakeholders, drafting correspondence and coordinating stakeholder consultations.
- Providing project leadership for scheme initiatives.
- Working with internal and external stakeholders to inform and develop scheme design initiatives.
- Contributing to the work of the broader scheme design team as needed.
- Mentoring and guiding scheme design advisors to successfully deliver priorities and policy initiatives

About you:
Our ideal candidate is someone who is:

- Keen to learn and develop their skills in a complex policy & design environment. Someone who can apply their skills and experience to the strategic regulatory design of the statutory insurance schemes.
- An analytical thinker who can critically review information and think outside the box to solve complex problems.
- Highly organised, with skills in research, writing, personal initiative and attention to detail.
- Strong written and verbal communication skills.




- A great team player with a positive outlook who wants to be a part of a supportive and engaged team.
- Interested in and curious about personal injury schemes, and/or experience in a policy, design or personal injury background.

If you enjoy learning about new things and solving interesting problems, then this is the job for you.

Tertiary qualifications in a relevant discipline and equivalent experiences in either government regulation, public policy analysis/advice or economic regulation/advice are essential for this role.

If you want to be part of this forward thinking, innovative team, we would love to hear from you!

What we need from you:
To start your journey towards becoming one of our Senior Scheme Design & Policy Advisors, please click on the link below and attach your resume (max 4 pages) and cover letter (max 2 pages).

In your cover letter please share:

- Your motivation for applying for this position and your relevant skills
- Your experience with preparing advice or briefings for senior executives, boards, ministers or government decision-makers?
- A favorite project or piece of work that you have been involved in. What was your role, why was it meaningful to you, what went well, and what did you learn from the experience?

Benefits:

- A friendly and supportive team environment
- Excellent career development and learning development opportunities.
- Enjoy genuine flexible working arrangements that support work-life balance.
- Collaborate in state-of-the-art offices designed for innovation and connection.
- Access a wide range of wellbeing programs and resources to support your mental, physical, and emotional health.

Essential Requirements
To be considered for roles in the NSW public sector, applicants must:





- Be NSW residents or in the process of relocating to NSW
- Hold appropriate working rights for the type of employment offered. Fixed Term roles require valid work rights for the full duration of the role

Salary Grade 9/10, with the base salary for this role starting at $133,348 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Esther Dah via ••••@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Wednesday, 28 October 2026 at 9:59am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the prospect to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 •••• •130 or ••••@customerservice.nsw.gov.au.

For more information, please visit
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📌 Senior Scheme Design and Policy Advisor (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney