Service / Parts Interpreter – Marine Dealership (Portsmith)

Service / Parts Interpreter – Marine Dealership (Portsmith)

14 Oct
|
Aussie Marine
|
Portsmith

14 Oct

Aussie Marine

Portsmith

About the role

This is a hands-on role suited to someone who enjoys solving problems, working with customers and technicians, and keeping a busy marine workshop and parts operation moving. You'll work with an established customer base and alongside a knowledgeable team with genuine experience in the marine industry.

Key responsibilities

- Identify, source, quote and sell parts for customers and internal workshop technicians

- Interpret parts requirements from customer descriptions, engine information and technical documentation

- Coordinate parts procurement, ordering, receival, storage and dispatch

- Support the service department with parts identification and availability

- Prepare quotations, sales orders and invoices

- Maintain accurate stock and customer records

- Liaise with suppliers and manufacturers regarding availability, pricing and technical information

- Build strong relationships with customers, suppliers and the workshop team

- Identify opportunities to improve stock management, workflow and customer service

- Work toward agreed sales and service targets while maintaining a high standard of customer care

About you

- An excellent communicator with a professional phone manner

- Confident dealing directly with customers





- Organised and able to manage competing priorities

- Mechanically minded and comfortable working with technical information

- Able to turn a customer's description of a problem into a practical parts or service solution

- Confident negotiating, recommending products and closing sales

- Well presented, reliable and accountable

- Comfortable working in a fast-paced dealership and workshop environment

- Genuinely interested in boats, outboards and the marine industry

- Previous experience in marine parts, automotive parts, mechanical service, dealerships, outboards or marine retail would be a solid advantage

About us

Aussie Marine is an established Cairns marine dealership with a strong local customer base and a practical, hands-on approach to boating.

Benefits

- Permanent, full-time employment

- A stable role within an established marine dealership

- Ongoing product and manufacturer training

- Opportunities to develop your technical and industry knowledge

- Staff discounts and employee benefits

- A supportive team environment where experience and initiative are valued

- Genuine opportunities to take on greater responsibility as the business grows

📌 Service / Parts Interpreter – Marine Dealership (Portsmith)
🏢 Aussie Marine
📍 Portsmith

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