Job Overview

We are seeking a self-motivated, proactive and hard-working individual who is passionate about Manual and CNC Machines to join our Sydney team.

This role is crucial to provide applications and technical support to our customers in order to ensure the effective and effective functioning of our machinery and equipment.

Key Responsibilities

- To test and prepare the machinery and equipment before dispatch to customers

- To demonstrate and train customers to run our machines effectively

- Manage all on site installations, commissioning, repairs and maintenance

- Diagnose errors or technical problems and determine appropriate solutions

- To liaise with team members in order to resolve technical issues with machinery and / or equipment

- Travel regionally and/or interstate as required

- To work in a team environment effectively

- To conduct your duties in the best interest of the company

- To complete detailed and timely service reports and other documentation

- To develop and maintain customer database





- To build positive and long-standing relationships with the customers

Education level.

Fitter and Turner and/or Certificate III/IV or Equivalent Mechanical Engineering-qualification

CNC Programming is also necessary

Experience

3-5 years of servicing experience on the same or similar machines would be advantageous

Customer Communication

- Ability to communicate clearly and succinctly, both written and verbal is desirable

- Proactively contacting customers and prospective customers for servicing of their machines

Specific skills

- Understanding of Technical Machinery and Equipment

- Strong numeracy skills

Documentation & Compliance:

- Forklift License

- Car License

- Electrical License (optional)

Personal Characteristics

- Proactive, Pragmatic and Action Oriented

- Committed, Driven, Ambitious

- Organised and disciplined

📌 Field Service Technician (Seven Hills)
🏢 Colchester Machine Tool Solutions
📍 Seven Hills