Project Officer
Employment Type: Temporary Fulltime opportunity up to June 2028
Clerk Garde 7/8
Salary Range - $116,981 - $129,492 base plus super
Location - Hybrid, working principally in office - 3days a week

About Revenue NSW

Revenue NSW is the state's principal revenue management agency and part of the Department of Customer Service (DCS). We manage taxes, fines, debts, and administer grants in a fair, efficient, and timely manner. Through this work, we give back to the community and fund essential state services for the people of NSW.

About the Role
An exciting opportunity is available for a Project Officer, to join the F&D; Program Delivery team in Program Delivery and Governance.

This temporary role upto June 2028 offers valuable exposure to a large, strategic program of work focused on improving customer experience, and delivering digital transformation projects.

The Project Officer will play a key support role across multiple streams, ensuring effective coordination, progress tracking, and timely delivery of outcomes.

What You'll Be Doing
In this role, you will support project and stream leads by:

- Supporting the implementation of all aspects of project development to ensure project outcomes are achieved on time, on budget, to quality standards and in line best practice project management principles
- Strong stakeholder management - forming robust, collaborative relationships with business partners, professional stakeholders, third-party vendors and other team members
- Coordinating and participating in project working groups, workshops and meetings
- Preparing meeting packs and documenting actions and decisions
- Managing timely and effective communication with stakeholders
- Maintaining risk, action, and decision registers
- Assisting with drafting reports, option papers and briefing materials for approval

What We Offer

1. Professional Growth
Gain hands-on experience in project coordination and management, strengthening your organisational, communication, and time management skills.
2. Business Exposure
Work on a high-profile, strategic transformation program with opportunities to collaborate across multiple business areas.
3. Mentorship & Support
Receive guidance from experienced project managers and professionals within Fines and Debt to support your professional development.
4. Networking Opportunities
Build relationships with a diverse range of stakeholders, including project teams, and operational business units.
5. 'Meaningful Work




Contribute to impactful projects that deliver real improvements for customers and the organisation

About You
You will bring:

- Experience with all aspects of project management from start to end across complex digital projects, including project plans, and meeting reporting requirements, to ensure project outcomes are achieved on time, on budget, to quality standards and in line best practice project management principles
- Excellent organisational and time management skills
- Strong attention to detail and accuracy in documentation
- Well-developed written and verbal communication skills
- Ability to work independently and collaboratively within a team
- Ability to adapt to changing priorities, work comfortably with ambiguity, and thrive in a fast-paced environment.
- Ability to proactively identify opportunities and tackle challenges with a positive mindset.

To apply, submit:

A one-page cover letter outlining your interest and suitability and a resume (maximum three pages) highlighting relevant experience

For enquiries about this role please reach out to Simone Clune - ••••@revenue.nsw.gov.au

About Revenue NSW

Revenue NSW is the state's principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe and fair society by collecting revenue, resolving fines, administering grants and recovering debt.

We are proud of our diverse and regional team and welcome flexible working. Revenue NSW is open to their employees being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford or Wollongong. Regular travel may be required to engage with the team and our partners at Parramatta.

Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government.

Why work for Revenue NSW? There are lots of reasons why a role with us is rewarding:

- Flexible office location across NSW
- Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
- Accrued Days Off (days in lieu)



in addition to Annual Leave
- Ongoing access to industry approved self-learning tools
- Career agility including opportunities to work on different programs
- The chance for meaningful work that matters to all of us in NSW
- Corporate wellbeing programs with access to Fitness passport

We can't wait to meet you!

If this role sounds like you, you can apply by clicking the button 'Apply Online' below - it's a simple online process.

If you don't meet all the criteria, but still believe you could succeed in this role, please still apply - we'd love to hear from you.

Salary Grade 7/8, with the base salary for this role starting at 116,981 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Neha Bajaj via ••••@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: 21st October 2026, Thursday at 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 •••• •130 or ••••@customerservice.nsw.gov.au.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Project Officer (Parramatta)
🏢 NSW Department of Customer Service
📍 Parramatta