We are a family-owned funeral services group operating throughout 5 states and territories across regional Australia and a steady stream of acquisitions. Our growth has been previously managed internally, with now the size warranting a stand alone position.

What you'll own
Our funeral management CRM system — configuration, data quality and business continuity
The integrations between operational systems
Reporting: building the weekly site pack, location reporting and the automated exception reports the business runs on.
Infrastructure, connectivity and support across all sites, including the ones where the internet is a genuine constraint.
User access, permissions and the systems register, including starters, movers and leavers.
Systems migration and data consolidation each time we acquire a business.
Websites, email and telephony across our brands.

You will report to the Chief Financial Officer.

What we're looking for
Experience owning systems in a multi-site business,



ideally one without a big IT department behind you.
Solid integration and reporting capability.
Pragmatism about infrastructure.
Comfort working with people who are not technical. Our site teams are funeral directors, not system administrators, and whatever you build has to work for them.
A willingness to travel to our locations (if required)

What we offer
A blank page. You will set the standard rather than maintain someone else's.
Direct line to the CFO and senior management team

A note about the work

We look after families on the worst day of their lives. When a system fails at one of our locations, a funeral still has to happen that afternoon. That urgency is part of the job, and it is also what makes the work matter.

To apply

Send your CV and a one page cover note.

📌 Business And It Systems Administrator Wagga Wagga
🏢 Harris McDonald
📍 Wagga Wagga