Store Manager – Don Don Dumpling (Epping VIC)

Don Don Dumpling is a rapid-growing Asian fast-food restaurant specializing in dumplings and delicious Chinese dishes. We are currently seeking a reliable, proactive, and detail-oriented Store Manager to lead our team and oversee daily store operations. This is a hands-on role ideal for someone who thrives in a rapid-paced, multicultural workplace and is passionate about food and people management.

Responsibilities

Team Leadership & Training
Supervise, motivate, and support front and back-of-house team members.
Train and onboard new staff on store procedures, food safety, and service standards.

Scheduling & Staffing
Create weekly rosters based on business needs and staff availability.
Manage shift changes, absenteeism, and ensure adequate staffing coverage.

Inventory & Ordering Management
Monitor stock levels, manage supply orders, and coordinate with suppliers.
Maintain accurate inventory records and minimize waste.

Customer Service & Issue Resolution
Ensure smooth day-to-day service and handle customer feedback or concerns professionally.
Lead by example to deliver friendly, efficient, and consistent service.





Store Operations & Cleanliness
Oversee opening and closing procedures.
Ensure all cleaning and safety checklists are completed daily.
Maintain compliance with hygiene, food safety, and OH&S; standards.

Requirements
Previous experience in hospitality or retail store management is strongly preferred.
Excellent leadership, communication, and multitasking skills.
Robust organizational and problem-solving abilities.
Fluent in English; additional languages a plus.
Must be proactive, reliable, and passionate about team success.

What We Offer
A dynamic and inclusive workplace with a supportive team culture.
Competitive pay: $27/hr during probation (38 hours/week, 5 days, fixed days off on Monday and Wednesday).
Free staff meals during shifts.

Job Type: Full-time

Pay: $30.00 – $32.00 per hour

Expected hours: 38.0 per week

Perks:
Free food

Experience:
Restaurant management: 1 year (Preferred)

Language:
English (Preferred)

Work Authorisation:
Australia (Preferred)

Work Location: In person

📌 Restaurant Manger Epping
🏢 East M West
📍 Epping