Job Description

We're looking for specialists who are passionate about supporting people through recovery and delivering positive health and return to work outcomes. You may come from a claims, rehabilitation, allied health or social services background, and bring a robust customer-centric approach combined with sound clinical and vocational judgement.
Drive optimal recovery and return to work outcomes by shaping explicit, evidence-based strategies across IP and TPD claims.
Partner with claims teams and healthcare practitioners to reduce barriers and accelerate sustainable wellbeing and recovery outcomes for customers.
Identify and intervene early on at-risk claims to prevent prolonged recovery and improve customer and claim outcomes.
Build Claims Consultant capability through coaching and guidance on medical, rehabilitation and return to work decision-making.
Ensure recovery services deliver value by influencing the quality, alignment and performance of external providers.
Strengthen best-practice recovery approaches by collaborating with Health Services and contributing insights to Claims leadership.

📌 Recovery & Support Specialist Brisbane, Sydney Or Melbourne
🏢 TAL
📍 Brisbane