We’re partnering with a leading national retailer to recruit a People Advisor to join their Shared Services team during a busy peak period. This is a fantastic opportunity to gain experience within a high-volume HR environment while supporting one of Australia’s most recognised brands.

About the Role

You’ll join a specialist team within the Shared Services function, providing support to team members across a range of HR-related enquiries. This role is focused on delivering a positive employee experience through the timely resolution of pay-impacting issues, system navigation support, benefits enquiries, and recruitment-related questions.

Key Responsibilities
Respond to team member enquiries via web-based channels
Assist with pay-impacting issues and employee administration queries
Support team members with system navigation and troubleshooting
Provide information relating to employee benefits and recruitment processes
Make outbound calls and receive inbound calls when required to investigate or resolve enquiries
Maintain accurate records and update internal systems
Deliver a positive and professional team member experience at every interaction
Work collaboratively within a high-volume shared services environment





About You
Robust computer literacy with the ability to quickly learn new systems
Excellent written and verbal communication skills
Positive, proactive, and solutions-focused approach
Robust organisational and time management skills
Comfortable working in a quick-paced, high-volume environment
High attention to detail and commitment to accuracy
Previous customer service, administration, HR, or shared services experience highly regarded
Willingness to learn and develop new skills, including phone-based support

Role Details
Temporary Contract to March 2027
Training: 4-week full time onboarding (in office)
Location: Eight Mile Plains
Work model:
Minimum 2 days per week in office
Rostered Shifts: Monday – Friday between 6:30am – 5:30pm
Immediate Start!
$40 PH + Super

Why Apply?
Join a leading national brand in a supportive shared services setting
Gain valuable HR and employee relations experience
Strong training and onboarding provided
Hybrid working flexibility once training is completed
Chance to develop your HR career within a large national organisation

📌 People Advisor Eight Mile Plains (Australia)
🏢 Mayday Recruitment
📍 Australia