Tech-minded? Practical? Positive with people? You’ll be the branch’s go-to technical support person, helping customers get the most out of their security gear. You’ll have national technical support and suppliers behind you, but you’ll take ownership of enquiries and see them through.
Troubleshoot CCTV, alarms, access control, intercoms and networking issues
Help customers choose the right products and find practical solutions
Run product training for customers and the team
Work with internal sales and suppliers to get issues resolved
Manage warranty returns and keep customers in the loop

About You

You might be coming off the tools, already working in technical support, or more junior with an interest in IT/tech. Security experience is ideal. IP and networking knowledge is essential, along with the drive to learn. You’ll also need to:




Explain tech clearly and build trust with customers
Take ownership of issues and work efficiently to get them resolved
Pick up current products, ask questions and put what you learn into practice
Get stuck in without waiting to be asked
Hold a current driver’s licence and full Australian working rights

What You’ll Get
Profit share that rewards your contribution to the branch
Ongoing product training and room to grow
Monday–Friday hours, 8:30am–5pm
A close-knit local team, backed by a national network

If you’re switched-on, curious and ready to become someone our customers rely on, let’s talk.

Only successful candidates will be contacted.
SEADAN #SEADANSECURITY #MMSECURITY

📌 Technical Sales Support Balcatta
🏢 Allan Hall Business Advisors
📍 Balcatta