13 Oct
|
NQ Water Services Pty
|
Mackay
13 Oct
NQ Water Services Pty
Mackay
/n Job Title: Retail Sales Assistant /n /n Job Summary: /n We are seeking a highly motivated and customer-oriented Retail Sales Assistant to join our team at our retail store in West Mackay, Queensland. The successful candidate will have a solid background in retail customer service, with preferred experience in pumping and irrigation products. As a Retail Sales Assistant, you will be responsible for providing excellent customer service, assisting customers with their product inquiries, and driving sales to achieve targets. /n /n Skills: /n – Excellent communication and interpersonal skills /n – Solid customer service orientation /n – Knowledge of pumping and irrigation products (preferred) /n – Ability to work effectively as part of a team /n – Positive organizational skills /n – Basic computer literacy /n /n Responsibilities: /n 1.
Greet customers as they enter the store and provide assistance when needed. /n 2. Understand customers’ needs and recommend suitable pumping and irrigation products based on their requirements. /n 3. Provide product information, specifications, pricing details, and answer any related questions. /n 4.
Process sales transactions accurately using the point-of-sale (POS) system. /n 5. Maintain an organized display area by restocking shelves, arranging merchandise neatly, and ensuring product availability. /n 6. Assist in inventory management by conducting regular stock checks and reporting any discrepancies to the supervisor. /n 7.
Handle customer complaints or concerns promptly by listening attentively, addressing issues professionally, or escalating them as necessary. /n 8. Collaborate with colleagues to achieve sales targets while maintaining high levels of customer satisfaction. /n 9. Stay up-to-date with industry trends related to pumping and irrigation products through ongoing training or self-study. /n /n Qualifications: /n 1.
Previous experience in a similar role within the retail industry is required. /n 2. Proven track record of delivering exceptional retail customer service is essential. /n 3. Ideally has experience working with pumping and irrigation products; knowledge of different brands/models would be an advantage but not mandatory. /n /n /n /n
📌 Retail Sales Assistant Mackay
🏢 NQ Water Services Pty
📍 Mackay