Service Operations Manager – Hybrid & Customer Excellence Sydney

Service Operations Manager – Hybrid & Customer Excellence Sydney

13 Oct
|
Optus
|
Sydney

13 Oct

Optus

Sydney

Optus is seeking a Manager Service Operations to guide Service Centre teams toward operational excellence and exceptional customer service. Sydney and Melbourne-based, you will lead, coach, and align operations with Optus strategy.

You'll drive ITIL practices, support enterprise customers, and foster a culture of accountability, continuous improvement, and customer focus in a rapid-paced workplace.
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📌 Service Operations Manager – Hybrid & Customer Excellence Sydney
🏢 Optus
📍 Sydney

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