UpGuard is hiring a Customer Success Manager on a 12-month fixed term contract to onboard and enable customers globally. You will guide customers through success plans, training sessions and regular check-ins, ensuring optimal use of UpGuard to meet goals.
You will analyze customer pain points, provide proactive education, and coordinate with Product, Sales & Marketing to drive adoption and cross-sell prospects. A robust customer focus and communication skills are essential.
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📌 Remote Customer Success Manager 12 Month Contract Sydney
🏢 Upguard
📍 Sydney
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