From, Beverley | Part time | Fully Remote

From, Beverley is a growing Melbourne-based fashion label looking for an experienced and highly organised Customer Service Specialist to join our team.

Key Responsibilities:
Manage a high volume of customer enquiries and orders.
Process returns, exchanges and store credits.
Handle shipping, tracking and pre-order enquiries.
Stay across product launches, restocks and production timelines.
Communicate with our warehouse and production teams to ensure accurate customer updates.
Proactively resolve customer issues and maintain a high standard of customer service.

Requirements:
Previous e-commerce customer service experience is essential.
Solid experience with Shopify, Loop Returns and Australia Post .
Excellent written communication and attention to detail.
Highly organised, proactive and able to work independently.
Fashion industry experience preferred.

Position: Part time, fully remote. Melbourne-based applicants preferred. We're looking for someone reliable, experienced and confident managing customer service independently in a fast-paced, growing fashion business.

📌 E Commerce Customer Service Specialist Melbourne
🏢 From, Beverley
📍 Melbourne