Dincel is an Australian manufacturer of innovative structural walling systems used on construction projects across the country. From our Erskine Park facility, we produce and deliver product to builders on tight, time-critical schedules, and our logistics team is at the heart of keeping those commitments.
The role
Reporting to the Logistics Manager, you'll coordinate the arrival, off-loading and delivery of stock so our customers get what they need, when they need it. It's a rapid-paced role that suits someone who loves a plan, stays calm when it changes, and keeps everyone in the loop.
What you'll be doing
Scheduling and confirming outbound orders to meet customer requirements
Coordinating trucks, drivers, loads and pickups so deliveries run on time
Planning load sequences and building delivery schedules
Confirming client account status and flagging payment issues before dispatch
Verifying freight contractor invoices for manager approval
Reconciling order and delivery paperwork and maintaining dispatch records
Keeping customer and project information up to date in our ERP
Producing dispatch reports and chasing completed orders awaiting delivery
Liaising with customers to manage expectations and resolve delivery issues
Working with other departments to follow up on customer orders
Supporting site security and actively contributing to WHS, including risk assessments, hazard identification and workplace inspections
How success is measured
Delivery in full, on time (DIFOT)
Keeping the log under control
Timely processing of order returns
Minimising customer complaints
About you
Experience in a warehousing and distribution setting
Previous experience in a dispatch or similar logistics role
Confident using an ERP system
Strong problem solver who adapts quickly when plans change
Excellent communicator who builds good relationships with customers, drivers and colleagues
Organised, results-focused and a genuine team player
High standards of honesty, integrity and professionalism
Current car driver's licence
What's on offer
A Monday to Friday role based onsite at Erskine Park
A genuinely family-oriented culture within a family-owned business
The chance to contribute to a proudly Australian manufacturer and innovator in the construction industry
How to apply
Click "Apply" and submit your resume.
📌 Dispatch Coordinator Erskine Park (Australia)
🏢 Dincel Construction System
📍 Australia
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