City of Blacktown RSL Club Ltd – Blacktown NSW

CASUAL CUSTOMER SERVICE ATTENDANT – RSA/RCG

Do you want to be part of a team where staff feel they are valued and appreciated? CLUB BLACKTOWN is on the lookout for enthusiastic, customer-focused individuals to join our team as Customer Service Attendants .

About the Role

As a Customer Service Attendant, you’ll be responsible for:
Greeting and assisting members and guests with warmth and professionalism
Preparing and serving food and beverages (bar, café, tray service, barista duties)
Providing service on the gaming floor (pokies, cashier, compliance)
Delivering positive, secure and memorable experiences to all patrons
Supporting team members and contributing to a welcoming Club environment

This is a casual position with a variety of shifts available across mornings, days, evenings, late nights, weekends, and public holidays. Flexibility is essential and applicants must be willing work hours that are in line with our trade requirements.

What We’re Looking For

We want team members who are:
Customer-focused with excellent communication and people skills
Positive,



reliable, and team-oriented with a can-do attitude
Well-presented and professional under pressure
Adaptable and willing to work across different roles and shifts
Able to show initiative, multitask, and problem-solve

Qualifications & Experience
RSA & RCG (required before commencing)
Previous hospitality or customer service experience - bar, café, gaming, restaurants, clubs, pubs (desirable but not essential)
Secure Food Handlers Certificate (advantageous)
Unrestricted Right to Work in Australia

What We Offer
Competitive hourly rate with weekend and late-night loading
50% staff discount on food across our award-winning restaurants
Staff reward and recognition program
Free onsite parking and close to public transport
Uniform supplied
Ongoing training and development opportunities (including paid ARCG after 6 months for eligible staff)
Career progression pathways in a supportive and inclusive workplace

Join Our CLUB BLACKTOWN Team!
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📌 Customer Service Attendant Rsa/rcg Blacktown (Australia)
🏢 City of Blacktown RSL Club
📍 Australia