Job Type: Full-time

Role: Australia Operations Lead

This is a fascinating prospect for you to reach a new height in your career. This position is ideal for ambitious leader who strives for greatness and has a determination to prove themselves on a global scale.

Our client is a successful company in the digital telecommunication industry. Founded and grounded in Singapore, they are passionate about offering the digital consumers more user-friendly mobile experiences and making a difference in the global telco industry. As the Australia Operations Lead, you will be working on significant projects across different teams.

Ideally, we are looking for
Extraordinary analytical skills
Great attention to details
An effective, decisive and responsible team player
A strategist and planner with the confidence to challenge the status quo to redefine better work processes

Your responsibilities include
Planning and taking actions to boost profitability and also productivity throughout operations, billing, and customer services.




Delivering customer success using a scientific and metrics-based approach measured through NPS program
Directing a team at management level
Developing the operations team and implementing workflow optimising management strategies to obtain rapid order processing, accurate inventory control,cost-efficient shipping and effective processing of returns
Taking advantage of technology offerings to achieve more productive reporting and tracking capabilities and substantial ROI
Effectively and frequently contact with executive team and cross functional heads of department to ensure that the operational priorities are aligned with company direction
Efficiently teaming up with procurement manager, inventory personnel, and logistics managerto ensure proper inventory levels
Constantly coaching and empowering all team members
Prioritizing projects by importance and highest ROI
Managing departmental budget

📌 Australia Operations Lead Sydney
🏢 EBR Ever Better Recruitment
📍 Sydney