Cognizant is seeking a Service Delivery Manager to oversee the operational and financial performance for a portfolio of clients. You will drive delivery excellence and ITIL-aligned processes while collaborating with CP/Sales to grow the revenue stream.
You will lead cross-functional teams, forecast projects, manage budgets and change requests, and maintain high client satisfaction by delivering against SLAs and continuous improvement initiatives across offshore and onshore teams.
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📌 Client Delivery & Revenue Growth Lead Sydney
🏢 Cognizant
📍 Sydney
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