Job Description

Camberwell, VIC | Full-time hours until April 27 | KLC Recruitment /n

A role that makes you think! /n

/nOur client is a well-established organisation within the subscription and information management sector. They are seeking a Client Services Officer to support an existing portfolio of clients and deliver a high standard of end-to-end service.

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/nThis role suits someone who enjoys client interaction, problem-solving and working closely with internal teams to ensure smooth service delivery. /n

Key Responsibilities /n

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Manage and support a portfolio of existing clients

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Respond to client enquiries and provide day-to-day service support

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Assist with onboarding and implementation of recent client accounts

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Prepare accurate quotes and process subscription orders

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Manage claims and liaise with publishers and suppliers

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Maintain accurate client and product records in internal systems

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Ensure service level agreements are met

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Work with finance on billing,



payments and collections

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About You /n

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Experience in a client service, customer support or account coordination role

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High attention to detail

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Strong communication skills and attention to detail

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Organised, proactive and able to manage competing priorities

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Confident using CRM or internal systems

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Team-focused with a customer-first mindset

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B2B, subscriptions or qualified services experience advantageous

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What’s on Offer /n

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Secure full-time on going role at least until April with a supportive team

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Training and development provided

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Client-facing role with variety and responsibility

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Convenient Camberwell location

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Apply /n
/nSubmit your resume via SEEK./n

/nFor a confidential discussion, contact KLC Recruitment . /n

📌 Client Services Officer Bendigo
🏢 KLC
📍 Bendigo