Job Description

Long-Term Opportunity located in the Sutherland Shire Front Desk Legend Wanted! /n

Ready to be the welcoming face of a busy, award-winning naturopathic clinic in the Sutherland Shire? We’re looking for an experienced Receptionist/Allrounder to join our passionate team and keep our front-of-house running smoothly.

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This is a fast-paced, wide-ranging role best suited to someone who can juggle multiple tasks, stay organised (lists are your best friend!), and thrive in a busy environment while making every client feel at home.

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Hourly rate: $32-$35 per hour, depending on experience

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Minimum 3+ years recent Receptionist experience

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Long-term casual position (approx. 20+ hours/week, including Saturdays )

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Warm, reliable, and proactive with a can-do attitude

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Highly organised, detail-oriented, and able to multitask under pressure

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Confident on the phone with excellent customer service skills

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Computer-savvy (Microsoft Office, fast typing, confident with systems)

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Preferred / Ideal Experience /n

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Experience in a health/naturopathic clinic

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Familiarity with Cliniko CRM software (training provided)

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Local to the Sutherland Shire (or within 20–30 minutes)

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Role Responsibilities /n

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Welcome and assist clients in person and over the phone

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Manage appointments, emails, payments, and daily tasks

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Keep front-of-house organised and running efficiently

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Prepare herbal and nutritional dispensary items

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Support stock control, ordering, and admin tasks

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Work closely with practitioners to maintain a calm, positive clinic environment

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Ideal For Someone Who: /n

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Has a background in naturopathy or natural health

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Has worked in a similar clinic environment

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Is seeking a long-term casual role (2–3 shifts/week, with flexibility)

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Enjoys a busy, client-focused environment where their contribution matters

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What You’ll Love /n

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A supportive, values-driven team

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A wide-ranging role where no two days are the same

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A stable, long-term position

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Making a genuine difference in clients’ wellbeing

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Ready to Apply?

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Applicants must have Australian work rights.

To Apply: /n

Please send your resume along with:

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1. Your CV

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2. Cover letter outlining why you’re a excellent fit.

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Email to . No phone calls or direct messages via email or social media please.

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📌 Receptionist Townsville
🏢 Sutherland Shire Naturopathic Clinic
📍 Townsville