You'll be part of a welcoming reception and administration team at a multidisciplinary specialist medical and allied health practice, working alongside specialist ENT surgeons (laryngologists) and speech pathologists. You'll provide care support for people of all ages with a wide range of voice, breathing and related conditions.
Key responsibilities
Providing friendly, professional reception and patient support
Managing phone calls, emails and patient enquiries
Coordinating appointments, clinician schedules and waiting lists
Managing appointment changes and helping clinic sessions run smoothly
Processing payments, invoicing, Medicare claims and third-party accounts
Maintaining accurate patient records, referrals and clinical correspondence
Liaising with patients, clinicians and other healthcare providers
Working collaboratively with colleagues to support the day-to-day running of the clinic
About you
A friendly, professional manner and excellent communication skills
A genuine team player who enjoys collaborating, supporting colleagues and contributing to a positive workplace
Robust organisational skills, attention to detail and the ability to manage competing priorities
Initiative, reliability and a adaptable, helpful attitude
A willingness to follow established procedures, learn and respond positively to guidance and feedback
Confidence with computers and common office software
Previous reception, administration or customer service experience is an advantage, but not essential
An interest in healthcare, allied health or administration is welcomed
Must have the right to work in Australia
About us
Melbourne Voice Analysis Centre and Voice Medicine Australia are well-established specialist clinics providing assessment and treatment for a diverse range of voice, airway and related conditions. Our multidisciplinary team is also actively involved in clinical research, education and professional training, providing an compelling and supportive workplace for those interested in healthcare and allied health.
📌 Reception & Administration Role East Melbourne
🏢 Melbourne Voice Analysis Centre
📍 East Melbourne
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.