SMAART Recruitment is hiring
multiple Customer Consultants
to join a busy, supportive team with a leading Australian bank in
Adelaide CBD
.
If you love helping people and want to build your experience in banking, this could be a great next move.
$***** per hour + Super | Full-time, six-month contract | Starts Monday 19 October
In this role, you'll support customers across
phone, email and online messaging
.
You'll answer everyday banking enquiries, work through problems and help customers feel confident using the bank's services.
You'll receive
five weeks of weekday training
to learn the systems, build your knowledge and get to know your team before moving onto the rotating roster.
Who we're looking for:
Customer service minds that are passionate about helping people!
Excellent communication skills (written and verbal).
Strong computer literacy and the ability to navigate multiple systems
Resilience and adaptability in a fast-paced environment.
Contact centre experience is highly regarded, but
banking experience isn't required
.
If you've built solid customer service skills in another industry, we'd love to hear from you.




The important details:
Start date:
Monday 19 October — this is fixed
Training:
First five weeks, Monday to Friday, typically 9am–5pm
Ongoing roster:
Rotating shifts across Monday to Sunday.
You must be available between 7:30am–9pm on weekdays and 8:30am–8pm on weekends
Pay:
$***** per hour + super, with applicable weekend penalty rates
Contract:
Full-time for six months, with potential to extend based on performance and business needs
Work rights:
Australian citizens and permanent residents only
Final interviews are happening next week
, please apply if you're available to interview at short notice and can commit to the fixed start date, full training period and ongoing roster.
Successful candidates will complete a background check, including a National Police Check.
How to apply:
To be considered, please submit your resume by clicking the
APPLY
button.
For any specific questions, please contact
Lauren or Hollie
on
************
.
Only shortlisted candidates will be contacted.

📌 Customer Consultant (South Australia)
🏢 Smaart Recruitment
📍 South Australia