We are seeking a commercially minded and personable Internal Sales & Hire Coordinator to join an established plant and equipment hire business based in Dandenong South.This is a hands-on, phone-based role focused on maintaining strong client relationships and generating dry hire opportunities across the civil and construction industries.A large part of your day will involve proactively contacting existing and previous clients, keeping the business front of mind and understanding their upcoming projects and equipment requirements.
You'll also manage inbound hire enquiries, prepare and follow up quotes, re-engage dormant clients and identify opportunities to develop new business.There is a genuine sales element to the role, so you'll need to be comfortable picking up the phone, starting conversations and asking for the business.
However, this isn't a traditional BDM position focused solely on cold acquisition or being out on the road.Working within a small, close-knit team, you'll also be someone who is happy to jump in and assist with incoming calls and general client enquiries when needed.Key ResponsibilitiesProactively contact existing, previous and prospective clients to generate hire opportunitiesBuild and maintain relationships with clients across the civil and construction sectorsRe-engage dormant clients and identify upcoming projects or equipment requirementsManage inbound hire enquiries via phone and emailPrepare quotes and proactively follow up outstanding opportunitiesIdentify and approach prospective clients where appropriatePromote available equipment to maximise fleet utilisationMaintain accurate client and sales activity within HubSpot CRMAssist with incoming calls and general client enquiries across the office when requiredConduct phone and Microsoft Teams meetings, with occasional site visits where beneficialWork closely with the wider team to maintain client engagement and sales momentumAbout YouWe're looking for someone who genuinely enjoys speaking with clients and is comfortable with the commercial side of relationship building.You'll ideally be:Confident making proactive outbound calls and asking clients about upcoming requirementsPersonable, genuine and able to build rapport quicklyCommercially minded and comfortable identifying sales opportunitiesComfortable approaching new clients as well as working with established relationshipsPersistent with follow-ups without being overly pushyReliable, consistent and willing to get involved wherever neededOrganised and disciplined with quotes, follow-ups and CRM activityComfortable working autonomously within a small office environmentLooking for a reliable, long-term opportunity where you can become a valued part of the teamExperience within plant and equipment hire, earthmoving, civil construction, construction or a related industry will be highly regarded.
Strong internal sales, hire or client relationship experience from another industry will also be considered.What's on Offer$80,000-$85,000 + superPermanent, full-time opportunityDandenong South location100% office-based, with occasional site visitsSmall, close-knit and down-to-earth teamEstablished client relationships to build uponA varied mix of client relationships, hire coordination and proactive salesStable, long-term opportunity within an established business

📌 Internal Sales & Hire Coordinator (Melbourne)
🏢 Chandler Macleod
📍 Melbourne