Join Our Dynamic Team & Make a Difference!
Competitive Pay Growth Opportunities Vibrant Work CultureAre you a people person with a knack for problem-solving?
Do you thrive in a fast-paced environment?
If yes, then we want YOU to join our team at Ruttley Services!
About UsAt Ruttley Services - Plumbing & Electrical, we've been transforming homes and businesses across the North Shore, Eastern Suburbs, Northern Beaches, and Sydney Metro for over a decade.
Our commitment to exceptional service has earned us over 300 glowing online reviews.
We live by our motto: "Reliable, Responsive, Reassuring That's Ruttley."Why You'll Love Working With Us Competitive Remuneration Package: Your hard work deserves a rewarding pay.
Career Growth: We invest in your future with continuous learning and development opportunities.
Fantastic Team Culture: Join a supportive, energetic team that values your contributions.
Fun Work Outings: We believe in work-life balance and having fun along the way!
Your RoleAs a CSR, you'll be the heartbeat of our customer experience, ensuring every client feels valued and heard.
Your responsibilities include: Customer Service Excellence: Handling inbound calls and scheduling service requests (300 to 500 calls per week)



Managing website scheduling requests Conducting customer follow-up calls Engaging in outbound customer service calls during quieter periods Tracking and analyzing advertising sources General administration support What We're Looking For Superb Communication Skills: Articulate in writing and speaking with an impactful presence.
Customer Service Pro: Exceptional phone and email etiquette with a knack for making clients feel special.
Tech-Savvy: Proficient in Microsoft 365 and quick to learn new systems.
Experience with CRM systems is a plus.
Creative Thinker: Attention to detail with a flair for creative solutions.
Proactive Attitude: Self-driven, able to work independently and as part of a team.
The Ideal CSR Curious: Always asking questions and seeking to understand.
Personable: Brings energy and personality to every interaction.
Clear Communicator: Speaks with confidence and clarity.
Patient: Takes time to understand and assist customers thoroughly.
Detail-Oriented: Never misses a beat in gathering and processing information.
Empathetic: Understands and reassures customers.
Attentive Listener: Truly listens and responds to customer needs.
Perks & Benefits Career Advancement: Clear paths for progression within a growing company.
Team Spirit: Be part of a close-knit team that celebrates successes together.
Continuous Learning: Access to ongoing training and development programs.
Exciting Work Environment: Regular team outings and a vibrant workplace culture.
Ready to embark on an exciting career journey with us?
Click the Apply Now button and let's get started!
No recruitment agencies, please.

📌 Customer Service Representative (Csr) - North Shore Chatswood (Sydney)
🏢 Ruttley Services Pty
📍 Sydney