T
eam Leader– Service Desk
Brisbane
6 month contract
Immediate start
Experienced Team Leader with inbound call centre experience to manage a team of up to 18 agents/team members.
The Service Desk provides support to inbound calls, so some technical skills are helpful, however it's more about ticking the following boxes:
Effective team leadership and guidance
Proficiency in reporting utilising appropriate tools
Effective and timely problem resolution
Implementing process improvement
Performance analysis and reporting
KPI's are successfully met
Skills to communicate effectively across all stakeholders
Although this is a contract role, it is an exciting opportunity (for the right candidate) to potentially further their career working within a rapid-paced environment, for a well-established and renowned company that has much to offer.
4 weeks training is provided; however, we expect you will have the relevant background, you will have "Right to Work" documentation.
Please apply now if you think you qualify.
Interviewing now!
This is an urgent requirement starting 21
st
of June.
Please APPLY online, or email ****** or call ***************

📌 Team Leader - Service Desk (Brisbane)
🏢 Hallis
📍 Brisbane