Field Service Engineer – Laboratory Automation
Perth WA
The Opportunity
My client, a growing provider of laboratory technology and automated equipment solutions, is looking for an experienced
Field Service Engineer
to take ownership of their service coverage across Perth.
This is a home-based, customer-facing position with the majority of work across metropolitan Perth, supporting equipment within hospital and laboratory environments.
Initially operating as the sole Perth-based engineer, the successful candidate will independently manage service calls, customer relationships and territory priorities, while receiving technical support from the wider team and access to locally held spare parts.
Key Responsibilities
Troubleshoot, service and maintain equipment across hospital and laboratory sites
Diagnose technical faults and complete repairs independently
Manage service calls, customer follow-ups and daily territory priorities
Support equipment installations and commissioning activities
Coordinate spare parts and equipment requirements
Provide clear technical advice and support to customers
Maintain accurate communication with customers and the wider technical team
Build strong relationships with customers across the Perth territory
Attend occasional regional customer sites as required




Support interstate installations when required
About You
Strong field service experience across
robotics, automation, industrial instrumentation or related technical equipment
Proven ability to troubleshoot, diagnose and resolve technical equipment faults
Engineering qualification preferred, although substantial relevant technical experience will also be considered
Comfortable working independently and managing a territory without daily supervision
Strong organisation and ability to prioritise multiple service requirements
Excellent customer service and communication skills
Confident working directly with customers in hospital, laboratory or other technical environments
Willingness to undertake occasional regional and interstate travel
Willingness to complete product training, which may include overseas training in Singapore
On Offer
Attractive Base + Car Allowance + KPI-Based Bonus
Home-based position with predominantly metropolitan Perth coverage
Tools and equipment supplied
Access to locally held spare parts and technical support
Opportunity to take ownership of the Perth service territory
Comprehensive product and technical training
Prospect to join a growing laboratory technology business with long-term development opportunities

📌 Field Service Engineer – Laboratory Automation - Perth
🏢 Virtue Recruitment
📍 Perth