12 Oct
|
Ferrovial Services Australia
|
Sydney
12 Oct
Ferrovial Services Australia
Sydney
I-66 Express Mobility Partners in Virginia is seeking a Customer Service Manager to plan, measure, and execute customer service operations for the I66 EMP program.
The role oversees supervisors, team leads, and vendor agents supporting inbound/outbound calls, payments, case management, and customer experience.You will drive performance through KPIs, maintain consistency across sites, and manage vendor relationships and budgeting while ensuring compliance and high customer satisfaction.
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📌 Customer Service Manager - Multi-Site & Vendor Ops (Sydney)
🏢 Ferrovial Services Australia
📍 Sydney