About the job Virtual Travel Assistance AgentWe are seeking a Virtual Travel Assistance Agent to help support clients throughout their travel journey.
In this remote role, you will provide guidance, assist with travel-related questions, and help ensure that travelers feel prepared and supported before and during their trips.Key ResponsibilitiesRespond to traveler inquiries through email, phone, and messaging platformsAssist with reviewing travel plans and helping confirm important trip detailsProvide helpful information regarding destinations, travel guidelines,



and company proceduresCheck in with clients prior to departure to ensure they have everything needed for their tripAddress concerns in a professional and timely manner and refer complex issues when appropriateIdeal CandidateFriendly and professional communication styleCustomer service experience is helpful but not requiredOrganized with strong attention to detailComfortable working with digital tools and online platformsInterest in travel and assisting others with their plansRemote work environment with flexible schedulingTraining and resources to support success in the roleOpportunities to grow within the travel industryAccess to travel-related advantages and industry discounts
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📌 Virtual Travel Assistance Agent (Townsville)
🏢 Kim Luxe Travel
📍 Townsville