We're seeking a passionate Marketing & Design Account Manager to maintain and grow client relationships for Australia's leading hospitality brands.We're seeking a passionate Marketing & Design Account Manager to join our team at Merge.
As Australia's leading boutique agency specialising in hospitality and tourism, we're looking for someone who can maintain and grow client relationships while delivering creative excellence.Job DescriptionYou will be working to maintain and grow both new and existing client relationships and will work with the in-house team and contractors to ensure that all campaigns are performing well and all tasks are completed on time.
You will leverage your digital knowledge to support the client and team's needs.2–3 years proven account management experience in marketing or creative servicesExcellent written, verbal, and phone communication abilitiesStrong content writing and grammatical proficiencyProficiency in Canva for social media graphics and marketing materialsWordPress web design experience including page building and customisationUnderstanding of Google Ads, Meta Ads, LinkedIn Ads, and TikTok AdsGraphic design interest with aesthetic sensibility and brand consistency knowledgeCampaign performance analysis and insight generation capabilitySelf-motivated autonomous working styleFlexibility and willingness to learn new skillsClient ManagementProfessional communication with prospects and existing clientsRelationship nurturing and recent client onboardingEnsuring timely approvals on all deliverablesCampaign ManagementCreating and managing ad campaigns across Meta, Google, LinkedIn,



and TikTokMeeting performance KPIs across all campaignsCampaign monitoring, reporting, and optimisationDesign & Content CreationDesigning social media graphics and content using CanvaDeveloping marketing collateral for clientsWordPress website page design and updatesMaintaining brand consistency across all deliverablesCopywriting and content editingSocial Media ManagementAccount scheduling via Hootsuite and Sked SocialCreating engaging visual content with compelling copyReporting & AnalysisBuilding performance reports with KPI benchmarksUsing web analytics to identify optimisation opportunitiesReviewing campaigns for budget and target complianceWhy Join Merge?
Specialised Industry Focus: Develop deep expertise in hospitality and tourism marketing rather than generalist workPersonalised Mentorship: Receive hands‐on training and mentorship in campaign execution and digital strategyCollaborative Culture: Join a vibrant, supportive team that emphasises innovation and collaborationCareer Advancement: Ongoing advancement opportunities within a growing agency300 +8,000 +Campaigns Managed15 +Years Experience5Meet The Merge TeamYou'll work alongside a collaborative team of digital marketing specialists, designers, and strategists.Develop deep expertise in hospitality and tourism marketing rather than generalist work.
Work with some of Australia's most exciting brands.Receive personalised mentorship and hands‐on training from industry leaders with over 15 years of digital marketing experience.Join a supportive team that values creativity and results.
Enjoy flexible working arrangements and real career advancement opportunities.
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📌 Marketing & Design Account Manager (Canberra)
🏢 Merge
📍 Canberra